Thanks for shopping at Kegr LLC.
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
All returns are subject to a 15% restocking fee on all returnable items within the 30 days of the purchasing date depending on their condition when returned.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
| Restocking Fee Applied?Type of Return Request | Restocking Fee Applied? |
|---|---|
| Buyers changes mind or buyer remorse | Yes |
| Buyer refuses delivery | Yes |
| Buyer returns an item but it arrives to the seller damaged, defective, used or materially different than what was originally shipped by the seller | Yes |
| Order is returned as undeliverable | No but an amount equivalent to the return shipping costs will be deducted |
| Items arrive to the buyer damaged or defective | No |
| Buyer refuses delivery due to visible damage incurred during shipping or caused by the carrier | No |
Returns
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item.
Contact Us
If you have any questions on how to return your item to us, contact us. [email protected]